Privacy Policy for Otakoi
Otakoi ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Website"). Please read this policy carefully. By using our site, you consent to the data practices described in this statement.
1. Information We Collect
We may collect personal information in a variety of ways:
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Information You Provide Directly: We collect personal information you provide to us when you make a reservation, fill out a contact form, subscribe to our newsletter, or place an order. This information may include:
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Name
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Email Address
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Phone Number
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Reservation details (date, time, number of guests)
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Any special requests or notes you provide (which may include dietary or allergy information).
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Information Collected Automatically: When you access our Website, we may automatically collect certain information about your device and Browse activity, including:
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IP address
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Browser type
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Operating system
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Pages you view on our site
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Dates and times of your visits. This data is collected via cookies and similar technologies to help us improve our Website and services
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2. How We Use Your Information
We use the information we collect for the following purposes:
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To process and manage your reservations and send you confirmations.
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To respond to your inquiries submitted through our contact form.
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To send you marketing communications, such as newsletters and special offers, only if you have opted-in to receive them.
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To process your takeaway or delivery orders.
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To improve the functionality and user experience of our Website.
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To comply with legal and regulatory obligations.
3. Sharing and Disclosure of Information
We do not sell, trade, or rent your personal information to others. We may share your information with trusted third parties who assist us in operating our Website and business, such as:
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Reservation Systems: To manage your bookings.
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Email Marketing Services: To send our newsletters (if you have subscribed).
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Payment Processors: To securely process payments for orders.
We will only share the information necessary for these third parties to perform their services, and we require them to uphold the confidentiality and security of your information. We may also disclose your information if required to do so by law.
4. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.
5. Cookies
Our Website uses "cookies" to help personalize your online experience. A cookie is a small text file placed on your hard disk by a web server. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
6. Your Rights and Choices
In accordance with Australian privacy principles, you have the right to:
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Access the personal information we hold about you.
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Correct any inaccurate or out-of-date information.
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Opt-Out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.
To exercise these rights, please contact us using the details below.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Otakoi Ukrainian Restaurant
34 Chapel street, Windsor, VIC, 3184
7044 5507