Terms and Conditions
Welcome to the Otakoi website (the "Website"). These Terms and Conditions ("Terms") govern your use of our Website and services. By accessing or using our Website, you agree to be bound by these Terms.
1. Website Use
This Website is for your personal and non-commercial use. The content, including text, images, logos, and menu design, is the intellectual property of Otakoi and is protected by copyright laws. You may not modify, copy, distribute, transmit, display, or sell any information or services obtained from this Website without our prior written consent.
2. Online Reservations
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Booking Confirmation: Making a reservation through our online system constitutes a request. Your booking is not confirmed until you receive a confirmation email or message from Otakoi.
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Accuracy of Information: You are responsible for providing accurate contact information (name, phone number, email address) for your reservation.
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Cancellation Policy: We kindly request that any cancellations be made at least 24 hours prior to your reservation time. For large groups or special events, a different cancellation policy may apply, which will be communicated at the time of booking. Failure to show up for a reservation without prior notice may result in future booking restrictions.
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Table Holding Time: We will hold your table for 15 minutes past your reservation time. If you are running late, please contact us directly. After 15 minutes, we may release the table to other guests.
3. Menu and Pricing
All menu items and prices are subject to change without prior notice based on seasonality and ingredient availability. While we strive to accommodate dietary requirements, please inform us of any allergies or restrictions when making your reservation and confirm with our staff upon arrival.
4. User Conduct
You agree not to use the Website for any unlawful purpose or in any way that could damage, disable, or impair the Website or interfere with any other party's use of the Website.
5. Privacy Policy
Your use of our Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By agreeing to these Terms, you also acknowledge our Privacy Policy.
6. Limitation of Liability
Otakoi will not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, this Website or the performance of the services. The Website and its content are provided "as is" and without warranties of any kind.
7. Links to Third-Party Sites
Our Website may contain links to third-party websites (e.g., for online reservations or social media). These links are provided for your convenience only. We have no control over the content of these websites and assume no responsibility for them.
8. Changes to Terms
Otakoi reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to the Website. Your continued use of the Website after such changes constitutes your acceptance of the new Terms.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Victoria, Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Victoria.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Otakoi Ukrainian Restaurant
34 Chapel street, Windsor, VIC, 3184
7044 5507