Your Questions, Answered! Everything You Need to Know Before Visiting Otakoï

Lena Chernenok
Aug 27
3 min read

Planning your visit to Otakoï? We're so excited to welcome you! To make your experience as smooth and enjoyable as possible, we've gathered all our most frequently asked questions in one convenient place. From booking a table and dietary options to parking and our BYO policy, you'll find all the answers you need right here to help you prepare for a wonderful taste of Ukraine.

Here are the answers to some of our most common questions. If you can't find what you're looking for, please don't hesitate to get in touch!

Q: Where can I find your menu?

A: You can view our full food and drinks menu right here on our website. Just navigate to the "Menu" page to see all of our authentic Ukrainian dishes.

Q: Do I need to book a table?

A: Yes, we highly recommend it! We are a cozy restaurant and tables fill up very quickly, especially on weekends. You can book your table through the "Book a Table" page on our website.

Q: How long is my booking for?

A: To accommodate all our guests, each standard booking has a dining time of 2 hours. For functions of 20 or more guests, the dining time is extended to 4 hours, concluding no later than 11 PM.

Q: What are your opening hours?

A: Our opening hours are:

Tuesday - Friday: 5:00 PM - 10:00 PM
Saturday - Sunday: 12:00 PM - 10:00 PM
Monday: Closed

Q: When can I call the restaurant?

A: Our phone lines are answered during our regular business hours. If we don't answer, we are likely assisting guests. Please send us a direct message on Facebook or Instagram, and we will get back to you as soon as we can. For bookings, we recommend using our online reservation system.

Q: How do you cater for dietary requirements?

A: We cater to a range of dietary needs. Our menu uses the following symbols:

(V) Vegetarian
(VO) Vegan Option
(GF) Gluten-Free
(R) Can be made vegan/vegetarian/gluten-free on request.

Popular options include our Borshch (GF), Deruny (R), and Potato Varenyky (R). Please be aware that our kitchen handles gluten, so we cannot guarantee a 100% celiac-safe environment.

For the best experience, please inform your server of your dietary needs and also add a comment to your booking request.

Q: Do you have live music?

A: We do not have live music at the moment. We focus on creating a warm, conversational atmosphere with a curated Ukrainian soundtrack to enhance the dining experience.

Q: Do you offer takeaway?

A: Yes, our full menu is available for takeaway. You can stop by the restaurant during our opening hours to place an order to go.

Q: Do you offer delivery?

A: No, our delivery service is currently unavailable.

Q: Do you cater for functions?

A: Yes, we can host functions for up to 30 people with a minimum order starting from $100 per person. To inquire, please fill out the functions request form on our website, and our team will be in touch.

Q: Is there parking nearby?

A: Yes, there is a large paid parking lot at the back of the restaurant, which is paid at all times. For a cheaper rate, we recommend paying online using the Paystay app. There is also limited street parking on Chapel Street.

Q: Can I bring my own alcohol (BYO)?

A: Yes, we allow BYO for alcohol. Our corkage fee is $8 per person or $30 per table.

Q: Can I bring a birthday cake?

A: We offer a wonderful selection of house-made Ukrainian cakes for dessert. If you wish to bring your own cake, please let us know when you book if you plan to bring one.

Q: Are there any surcharges?

A: Yes, please note that a 1.5% surcharge applies to all credit card payments. A 10% surcharge applies to the total bill on Saturdays, and a 15% surcharge applies on Sundays and Public Holidays.